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Security & Privacy Policy

Our commitment to protect your privacy

Party Town is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our newsletter and to personalise your shopping experience with us; that's all.

Party Town uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. We do not use cookies to store any personal identifiable information about you. Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Collection, maintenance and disclosure of personal information


Party Town will collect and hold your personal information for the purpose of:

  • assisting us to provide you with the relevant product and/or service;  
  • letting you know about other products and/or services which might interest you; or 
  • assisting us generally in managing your transactions with us.

The personal information we request is optional, but we may not be able to fulfil your request or provide you with our products and services without it.

What do we do with the information we collect?

We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our stores, and communicating with you.

We may keep and file all personal information you provide when dealing with us to assist us in providing you with our products and/or services and information of interest in respect of your consumer/commercial dealings with us. For example, Party Town may send publications or other market information on our services to you.

Protecting your personal information

Party Town takes all reasonable steps to protect your personal information from misuse and loss and unauthorised access and disclosure. These steps include confidentiality obligations imposed on our employees and use of security measures for system access.

Our website

This privacy policy applies to our Party Town website operated by Party Town.

Information collected from this website

When you visit the website of Party Town, we may collect the following information from you: your ip address and information you volunteer such as survey information and email addresses. We may also collect statistical data, such as the date and times of visits as well as the number and pages viewed by each visitor, which is utilised to evaluate the performance and usefulness of our website.


While we take care that the personal information you give us on our websites is protected, the Internet is not a secure environment. If you send us information, including your email address, it is sent at your own risk. Our websites do capture email addresses when you are submitting an online enquiry or service request. By providing your email address to us you must be aware that it may be used by Party Town to send you information relating to our services. You may unsubscribe from receiving these newsletters at any time by clicking the unsubscribe link contained within it.


Party Town takes all reasonable security measures to protect personal information from loss, unauthorised access, destruction, misuse, modification or disclosure. We do not, however, accept any responsibility for the unauthorised access of personal information held by Party Town. You may be able to access external websites by clicking on links we have provided. Those other websites may not be subject to the privacy standards of Party Town and we are not responsible for their privacy practices or the content of such other websites. You should contact those websites directly to ascertain their privacy standards, policies and procedures.


You can lodge a complaint with us about any breach of this Privacy Policy or our privacy obligation to you. You may also contact us, if you have any concerns or issues you would like to discuss in the way in which we use your personal information.

How to Contact Us

If you have any queries or concerns, please contact Party Town Administration Office on 08 9284 3700 or use our contact form  to email us.

We encourage you to visit our website regularly for any updates to our privacy policies.